Thursday, August 01, 2013

Omaha Steaks - A Company I've Really Liked for About a Decade


 
Beef Strip Loin Steaks on the Grill from Omaha Steaks
 
The first time I ever ordered meat online was from OmahaSteaks. This was in the dinosaur ages of online – maybe 8 to 10 years back. Many companies were offering coupons, and I was shopping up an online storm and starting to find my voice online with some review companies and then my own blog (before many people had even heard the term blog).

Can You Really Get Good Meat Online?

I sent in an Omaha Steak order and crossed my fingers. I live in a town of 800 people (give or take one two now and then), and meat by mail sounded very odd. I was not sure what to expect or if the meat would even arrive way out here. I was also rather nervous about getting food products by way of the internet and snail mail.

Omaha Steaks made me a believer. They sent really good meat and sides (which were on special) right out and in perfect condition when they arrived on my porch. I still use the bonus cutting board they added as an incentive.

A Random Note to a Company I’ve Known for Years

Here recently I left a message on the Omaha Steak Facebook page about some social media issues. That’s what I teach. Basically I just made a suggestion.

There was a message to get back in touch, but I had an eye infection and then was scheduled for vacation. I didn’t have the energy or time to get in touch, but Paul hunted me down. I’m easy to find actually, since I’ve been online for ages. Still, that does take effort on the part of a company employee.

I was impressed that Paul who works social media for Omaha Steaks took the time to find me though and get more details about my quick comment on FaceBook. I was glad to share as I’ve always been. Many of you may know my day job is teaching (including social media), and I always enjoy chatting about my view of how writers/bloggers can work well with small startups to big companies.  No strings. That’s just the teacher in me.

A Surprise for Calling it the Way I See It

Paul did send me a thank you box from Omaha Steaks for taking the time to share from the blogger side and from the years I’ve worked and taught about online.

He sent steak and the potato balls that my younger son think are the best ever (like he can eat the whole pack of twelve if we’d let him). Paul also sent some of the big Omaha Steak burgers and the berry tartlets which I think may be new (as I’d not seen them), but he said they were a favorite at his house.

Party Night Before My Younger Son Goes Off to College

Tonight I decided to celebrate with my younger son headed off to his first apartment at college, and I grilled the Beef Strip steaks Loin from Omaha Steaks and (of course) made the potato balls. He’s the one who could always eat the whole pack if not reined in. He ate all his other food and saved the potato balls for last like dessert.

I nailed the steak even though I got caught in a thunder and hail storm. My older son said he loved the New York Strip and that they were spot on (medium – our family favorite).  The flavor was really spot on, and these steaks had almost no fat. Maybe one to two teaspoons. But, they were still marbled and full of flavor.  Quite impressive. I can’t remember what I ordered prior, but I don’t this was the cut. I would recommend the NY Strip from Omaha Steak.
 
Always Nice To Nail the Grilling on a Very Nice Cut of Steak

Eli, my younger son, had four of the potato balls and was quite the happy camper. I must confess to also loving the potato balls but hold back, since the kid loves them so much.
 
 
Omaha Steak Potato Balls - My Son Adores These (and I do too)
Paul also put in some mixed berry tarts. He said they were a favorite at his house, so I was thinking they must be really good.
I did not cook them on this same night, because we were quite full after the big dinner. Also, I did them in the oven. I'm sure I could do a closed lid grill on the desserts, but I wanted to try them per the directions. 
 
Mixed Berry Tart by Omaha Steaks
The tart was heaven on a plate. I don't make pastry dough that good, and the mix of berries was just perfect. The older son was here the afternoon I made these, and he was very impressed. Although these are specifically grill food, I have to say they are wonderful. I can see why Paul's family love these.
 
Companies That Listen

I gave a thumbs up to Omaha Steaks years ago. We’ve never had any contact until I made a quick comment about how they do social media. It was just a quick tip, and I was surprised Paul took the time to find me and to get more details. That is impressive today when companies often farm out any contact with customers and leave you on hold and then have someone talking who does not even understand Southern English very well.

The only thing I can think of that I’d change at Omaha Steaks is to put the directions on the bags inside the boxes. Not all foodies have big freezers. I have to unbox products to fit them in, and then I have to remember the directions or cut out and save the side section of the boxes with the time and temps. This is really just the side dishes. The meat – no issue. Something like the potato balls, it would help to just print the directions on the bag inside the box. That would be easy to do. (Note: See the comment section - Paul sent directions to where you can find cooking instructions. He said he had the freezer jam problem too.) 
 
 
Not All Foodies/Chefs Have a Ton of Space (maybe some day I will)

Thoughts on Omaha Steaks

Every order I’ve made from Omaha Steaks has been a good experience. They mail fast and pack carefully. The foods are delicious. I’ve never had company contact from Omaha Steaks until now, and that was a very nice experience too. I told Paul that I had been a fan for years, and I don't fudge on that. As always, I call it the way I see it. It's nice when some listens. Thanks.

4 comments:

Chris said...

I used to get a big cooler of Omaha Steak products each Christmas from one of the attorney firms that we worked with in the Risk Management dept at Winn-Dixie Stores back in the 90's. Ironically, W-D was branded as "The Beef People" back then so I thought it was funny that they sent us Omaha Steaks. Good stuff, we always enjoyed it.

Paul Haskell said...

Hi Cyndi, thank you so much for the great write-up and I am so glad you and your sons enjoyed the steaks and potatoes, they turned out beautifully! I also have to thank you again for taking the time to talk to me and help figure out the problem you experienced.

I saw your section about lack of freezer space (I have the same problem) and not having prep instructions. Here is a link to a digital version of our Great Gathering Guide that includes instructions for the Potatoes au Gratin on page 45 and all of our other products as well: http://www.omahasteaks.com/gifs/cookbook.pdf

I hope that link helps and good luck to your son as he heads off to college. Keep up the great work!

Paul

Paul Haskell said...

Hi Cyndi, thank you so much for the great write-up and I am so glad you and your sons enjoyed the steaks and potatoes, they turned out beautifully! I also have to thank you again for taking the time to talk to me and help figure out the problem you experienced.

I saw your section about lack of freezer space (I have the same problem) and not having prep instructions. Here is a link to a digital version of our Great Gathering Guide that includes instructions for the Potatoes au Gratin on page 45 and all of our other products as well: http://www.omahasteaks.com/gifs/cookbook.pdf

I hope that link helps and good luck to your son as he heads off to college. Keep up the great work!

Paul

Best Indoor Grill said...

I love Omaha Steaks. I got them for all of the groomsmen in my wedding party as a gift. I was told it was the best gift any of them have gotten for being in a wedding, lol. I even ordered myself a box of New York strips.